Effective Communication Skills

coaching and consulting

COACHING

Individual coaching offers focused work tailored to your specific needs and interests around conflict and communication. Dana acts as a skilled guide and confidential listening partner as you build your capacity to think through, prepare for, and engage in conflict constructively.

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CONSULTING

Dana consults with groups & organizations interested in examining and transforming their conflict culture. This work is custom-built to meet your specific structural and interpersonal challenges and goals and to support conflict cultures where people and organizations can thrive.

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coaching

Coaching sessions with Dana offer a confidential space for reflection and hands-on practice shaped to meet the specific needs of your circumstances. The one-on-one work in coaching strengthens your capacity to step into challenging conflict situations constructively, reduce stress, and build and support conflict cultures where you and others can thrive. Contact Dana to set up a single session or multiple sessions, the duration and frequency is determined by you.

Strengthen your ability to:

Recognize unhelpful habits and patterns in conflict
Identify and practice alternative approaches and actions
Communicate and listen effectively in stressful situations
Create and support open and productive learning and work environments
Navigate conflicts constructively, whether in the workplace, home, educational institution, or in the community

BOOK A SESSION

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“The coaching sessions with Dana are enlightening, empowering and lead to moments of discovery and revelation. With her ability to listen, understand, and analyze so thoroughly, and in the most sensitive manner, she enables you to discover new perspectives and to better understand both yourself and the situations you are dealing with.”

– Jason Beechey
Head of Dance, Zürich University of the Arts (Switzerland)

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“I am incredibly grateful for the transformative impact Dana Caspersen has had on my life and career. Her expertise is unparalleled. Dana’s direct, profound, and out-of-the-box knowledge has been instrumental in shaping my journey. Her guidance propelled me into becoming not just a business coach and People Lead but also a proficient conflict resolution specialist. I wholeheartedly recommend her to anyone seeking a profound transformation in their career and life.”

– Edoardo Novelli
Yilu, Sr. People & Culture Generalist & Agile Coach (Italy/ Germany)

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“The coaching sessions on conflict resolution with Dana have been key for my development as a leader in the dance sector. The tools she gave me have impacted my personal and professional life for the better. Her approach makes the idea of conflict more manageable and less stressful. I highly recommend her.

– Avatâra Ayuso
Artistic Director, AVA Dance Company / Founder of the charity AWA DANCE (Spain/ England)

Slide

“The coaching sessions with Dana are enlightening, empowering and lead to moments of discovery and revelation. With her ability to listen, understand, and analyze so thoroughly, and in the most sensitive manner, she enables you to discover new perspectives and to better understand both yourself and the situations you are dealing with.”

– Jason Beechey
Head of Dance, Zürich University of the Arts (Switzerland)

Slide

“I am incredibly grateful for the transformative impact Dana Caspersen has had on my life and career. Her expertise is unparalleled. Dana’s direct, profound, and out-of-the-box knowledge has been instrumental in shaping my journey. Her guidance propelled me into becoming not just a business coach and People Lead but also a proficient conflict resolution specialist. I wholeheartedly recommend her to anyone seeking a profound transformation in their career and life.”

– Edoardo Novelli
Yilu, Sr. People & Culture Generalist & Agile Coach (Italy/ Germany)

Slide

“The coaching sessions on conflict resolution with Dana have been key for my development as a leader in the dance sector. The tools she gave me have impacted my personal and professional life for the better. Her approach makes the idea of conflict more manageable and less stressful. I highly recommend her.

– Avatâra Ayuso
Artistic Director, AVA Dance Company / Founder of the charity AWA DANCE (Spain/ England)

consulting

As a conflict engagement consultant for groups and organizations, Dana invites an examination of conflict on both interpersonal and structural levels. The focus is on strengthening people’s ability to navigate conflict with curiosity and skill, and in normalizing conflict as an inevitable and potentially useful element of the shared experience in organizations. This work is often helpful in coordination with coaching for individuals and / or training for groups.

BOOK A CONSULTATION

Increase your organization’s capacity through:

• Analysis of the current conflict culture and its impact
• Exploration of the characteristics of the desired conflict culture
• Training to strengthen the organization’s capacity to build and support a productive conflict culture
• Mediation for existing conflicts
• Help dealing with the fallout of past conflict and moving forward constructively

BOOK A CONSULTATION

Clients include:

Amherst College
BHF Bank Foundation, Germany
California State University Professional Development Program
CAPA Leadership Institute, Bennington College
Coachhub
Duke University
European Forum for Restorative Justice
German Dance Prize: Dachverband Tanz
Goethe Institutes of Boston, Chicago, Bratislava, and Ankara
Kulture Kongress Zentrum Eisenstadt, Austria
Lincoln Center’s Global Exchange Art x Conflict, NYC
Massachusetts Collaborative Law Council
Netherlands Development Finance Company
New York University
Oberlin College
Planetary Science Institute
Roehampton University, London, England
Rutgers University
Service Corporation International
Smith College
University of Bern, Switzerland
University of Cologne, Germany
University of Massachusetts
University of Southern California

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“We are a group of conflict resolution professionals who sit with other folks’ conflicts everyday. Somehow despite our familiarity with conflict, Dana was able to utilize thought provoking exercises asking us to sit with our own conflict to remind us in a visceral way not only what we experience as we navigate our conflicts but also what our clients are experiencing as we help navigate their conflicts.”

– Jen Hawthorne
Chair of the Continuing Education Committee, Massachusetts Collaborative Law Council (US)

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“We strongly believe that the process of building a company is fundamentally tied to the process of building a community and the approaches, tactics, skills and experience found in ‘Changing the Conversation’ have proven invaluable in the establishment and growth of our company and our community.”

– Corey Harrower
Co-founder and CPO/COO at Luminary ROLI (England)

Slide

“Dana Caspersen belongs to the foremost protagonists of contemporary art and culture in Europe. The opportunity to develop a project on the topic of immigration jointly between Dana and the NH ProjektStadt, a major town and project developer in the federal state of Hesse, has been a great privilege and an adventure for us.”

– Marion Schmitz-Stadtfeld
Director, Competence Center for Integrated Urban Development, NH Projektstadt (Germany)

Slide

“Dana’s workshop stimulated me to contemplate subtler points of my social identity. Her dialogic approach in Violence: Recode sessions at Roehampton University in London led the participants to increase their sensitivity to the position of other society members, and to recognise potential acts of oppression, which are sometimes well hidden in everyday situations. I was fascinated by Dana’s unique approach: she is a co-explorer, someone who leads by searching along with us.”

– Dr. Tamara Tomic-Vajagic
Lecturer, University of Roehampton (England)

Slide

“Dana Caspersen’s idea of bringing “Knotunknot” to Hellersdorf offered a wonderful opportunity to try a new, strongly engaging path to dialogue in the neighborhood. The district had need of the project after the still freshly traumatic experiences of 2013, which sadly accompanied the opening of a new refugee center and gained nationwide attention. Knotunknot brought together people who normally don’t have much interaction and, through these connections, generated impulses for collaboration, which continue to resonate through the new networks in our community today.”

– Elena Marburg
Integration Commissioner for Berlin-Hellersdorf (Germany)

Slide

“We are a group of conflict resolution professionals who sit with other folks’ conflicts everyday. Somehow despite our familiarity with conflict, Dana was able to utilize thought provoking exercises asking us to sit with our own conflict to remind us in a visceral way not only what we experience as we navigate our conflicts but also what our clients are experiencing as we help navigate their conflicts.”

– Jen Hawthorne
Chair of the Continuing Education Committee, Massachusetts Collaborative Law Council (US)

Slide

“We strongly believe that the process of building a company is fundamentally tied to the process of building a community and the approaches, tactics, skills and experience found in ‘Changing the Conversation’ have proven invaluable in the establishment and growth of our company and our community.”

– Corey Harrower
Co-founder and CPO/COO at Luminary ROLI (England)

Slide

“Dana Caspersen belongs to the foremost protagonists of contemporary art and culture in Europe. The opportunity to develop a project on the topic of immigration jointly between Dana and the NH ProjektStadt, a major town and project developer in the federal state of Hesse, has been a great privilege and an adventure for us.”

– Marion Schmitz-Stadtfeld
Director, Competence Center for Integrated Urban Development, NH Projektstadt (Germany)

Slide

“Dana’s workshop stimulated me to contemplate subtler points of my social identity. Her dialogic approach in Violence: Recode sessions at Roehampton University in London led the participants to increase their sensitivity to the position of other society members, and to recognise potential acts of oppression, which are sometimes well hidden in everyday situations. I was fascinated by Dana’s unique approach: she is a co-explorer, someone who leads by searching along with us.”

– Dr. Tamara Tomic-Vajagic
Lecturer, University of Roehampton (England)

Slide

“Dana Caspersen’s idea of bringing “Knotunknot” to Hellersdorf offered a wonderful opportunity to try a new, strongly engaging path to dialogue in the neighborhood. The district had need of the project after the still freshly traumatic experiences of 2013, which sadly accompanied the opening of a new refugee center and gained nationwide attention. Knotunknot brought together people who normally don’t have much interaction and, through these connections, generated impulses for collaboration, which continue to resonate through the new networks in our community today.”

– Elena Marburg
Integration Commissioner for Berlin-Hellersdorf (Germany)

see courses & workshops

see public speaking & dialogue design

coaching and consulting

coaching

coaching

Strengthen your ability to:

consulting

consulting

Increase your organization’s capacity through:

Clients include:

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